Manage my Diabetes

Market: Complex patients with Type II Diabetes

Scenario: A 55-year-old patient sets health goals and plans resources for Type II Diabetes management. They gather information and necessary supplies, ensuring readiness. Daily, they perform management tasks and regularly assess blood sugar and adherence. Based on feedback, they adjust their plan, review progress, and make further modifications as needed to optimize their health.

Average Difficulty: Intense (30-40% Range)

71 Outcomes 9% to 71% Difficulty

Research Insights

This study identified the most difficult aspects of addressing Type II Diabetes for patients, which include daily management consistency, adjusting management plans to lifestyle changes, and access to comprehensive and understandable information. Patients struggle with forming consistent self-care routines, adapting plans to evolving needs, and finding and comprehending key information for effective disease management.

Job Steps

1. Set health goals and plan resources

2. Gather diabetes information and necessary items

3. Ensure understanding and readiness for management

4. Perform daily diabetes management tasks

5. Regularly assess blood sugar and adherence

6. Adjust management plan based on feedback

7. Review progress and adjust if needed

8. Maintain my life while managing my disease

Themes Identified

• Daily Management: Increasing daily exercise, consistency of daily management, and ease of forming blood sugar reading habits based on a consistent schedule.
• Adjusting Management Plan: Increasing readiness for adjusting the management plan with lifestyle changes or after initial diagnosis, and decreasing the time it takes to adjust the plan.
• Information Access: Increasing the comprehensiveness of diabetes information when searching online, with medical advice, and through comprehensive online resources.

Recommendations

• Provide predictive recommendations to streamline management changes by leveraging data insights to give patients personalized and proactive advice to easily adapt their management plan.
• Curate reliable and comprehensive online learning resources by identifying, organizing, and recommending the most credible resources to address patients' knowledge gaps.
• Incorporate smart reminders and notifications to prompt self-care activities and encourage patients to consistently complete critical daily tasks like testing and exercise.
• Enable easy tracking of blood sugar tied to personalized schedules and routines to fit each patient's lifestyle.

Cautions

• Avoid providing generalized educational content, as patients using the app likely already have a strong awareness of their disease. Focus on supporting daily behaviors and tasks instead.
• Be cautious about enabling frequent or comprehensive communication with doctors, as simple system notifications and basic health interfaces appear more useful than digitizing every provider interaction.
• Refrain from creating an overly complex information architecture within the app, as reams of text and deeply nested menus would hamper usability. Ensure information is readily accessible and scannable.
• Do not assume all users have the same level of motivational "readiness," as different patients bring different mindsets. Meet them where they are first.
• Prioritize a patient-first design that empowers independent self-management without complicating it, as patients want straightforward help forming good habits over medical complexity.