Get the advice of my doctor
Market: Family healthcare managers (people who manage their family's health)
Scenario: A busy parent managing their family's healthcare needs medical advice. They gather health concerns, schedule an appointment, and prepare questions. During the visit, they discuss symptoms, take notes on recommendations, and ensure understanding of the treatment plan before implementing it at home.
Average Difficulty: Mild (2-29% Range)
29 Outcomes
Research Insights
Family healthcare managers face significant challenges in effectively communicating with healthcare providers and implementing medical advice. Key difficulties include preparing for appointments, understanding medical terminology, and translating recommendations into actionable steps. There's a strong desire for better documentation tools and clearer follow-up instructions.
Job Steps
1. Notice something doesn't feel right with my health
2. Look up my doctor's contact information
3. Get my health information and questions ready
4. Check if my insurance covers the visit
5. Talk to my doctor about my health concerns
6. Watch if the doctor's advice is helping me feel better
7. Ask for different treatment if I'm not getting better
8. Follow up with my doctor or end treatment
Themes Identified
- Communication and Understanding: Need for improved clarity in medical discussions, symptom explanation, and note-taking during appointments.
- Preparation and Organization: Focus on streamlining health information gathering, question organization, and symptom tracking.
- Implementation and Follow-through: Emphasis on implementing recommendations, accessing resources, and maintaining consistent progress tracking.
Recommendations
- Create a digital pre-appointment tool for organizing symptoms and questions
- Implement secure appointment recording with automated transcription
- Develop an interactive follow-up checklist for treatment steps
- Provide a digital health diary connecting symptoms, treatments, and outcomes
Cautions
- Avoid complex interfaces requiring extensive training
- Don't rely solely on text-based communication
- Avoid solutions that don't consider varying health literacy levels
- Don't discourage direct doctor-patient communication
Outcomes
The difficulty percent below are the percent of the market that finds this outcome difficult to achieve.
| Difficulty | Outcome |
|---|---|
| 29% | Increase the ease of checking insurance coverage for new procedures |
| 26% | Decrease the time it takes to verify insurance for urgent procedures |
| 24% | Decrease the time it takes to schedule an appointment |
| 20% | Increase the ease of requesting alternate treatments if the first fails |
| 15% | Decrease the time it takes to identify health issues in chronic conditions |
| 14% | Increase the ease of determining insurance copays for specific visits |
| 13% | Increase the clarity of understanding when treatment isn't working |
| 12% | Increase the ease of understanding the timeline for treatment results |
| 10% | Increase the quality of online tools for scheduling doctor visits |
| 10% | Increase the ease of organizing health records before a consultation |
| 9% | Increase the ease of accessing my doctor's contact information in emergencies |
| 8% | Increase the ease of following up with the doctor for unresolved issues |
| 7% | Increase the ease of recognizing when a doctor visit is needed |
| 7% | Increase the clarity of what documents are needed for a visit |
| 7% | Increase the ease of discussing alternative treatments during the visit |
| 7% | Increase the quality of answers provided during consultations |
| 7% | Increase the quality of understanding treatment side effects |
| 6% | Increase the clarity of discussing symptoms with the doctor |
| 5% | Increase the clarity of symptoms recorded before visiting the doctor |
| 5% | Increase the ease of monitoring medication effects |
| 5% | Decrease the time it takes to identify issues with a prescribed treatment |
| 5% | Increase the ease of confirming treatment has ended successfully |
| 3% | Decrease the time it takes to identify health issues for minor symptoms |
| 2% | Increase the ease of preparing questions for a doctor visit |
| 2% | Increase the quality of communication during the consultation |
| 2% | Increase the quality of tracking progress after treatment |
| 2% | Increase the clarity of knowing when symptoms resolve |
| 2% | Increase the ease of accessing post-treatment care instructions |
